Cookie Policy
Last updated: July 9, 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. Similar technologies — such as local storage, pixels, and SDKs — work in comparable ways. This policy explains how SendItPlease, operated by TechAppDev LLP, uses these technologies and the choices you have. It should be read alongside our Privacy Policy.
2. How We Use Cookies
We use cookies and similar technologies to:
- Keep you signed in and secure your session (essential).
- Remember your preferences, such as light or dark theme.
- Understand how the product and marketing site are used, so we can improve them.
- Measure the performance of our content and detect errors.
3. Types of Cookies We Use
Strictly necessary — required for the site to function; these cannot be switched off.
| Cookie / Service | Purpose | Type |
|---|---|---|
| __session | Authenticates your account and keeps you securely signed in (Firebase Auth). | Essential |
| theme | Remembers your light/dark mode preference. | Preference |
| __cf / bot protection | Cloudflare security and bot mitigation for the platform. | Essential |
Analytics & product — help us understand usage and improve the product.
| Cookie / Service | Purpose | Type |
|---|---|---|
| PostHog | Privacy-friendly product analytics — pages viewed, features used, funnels. | Analytics |
| Sentry | Captures errors and performance data to help us fix issues. | Performance |
| Tawk.to | Powers the live-chat support widget and remembers your chat session. | Support |
4. Third-Party Cookies
Some cookies are set by trusted third parties that provide services on our behalf, such as payment processing (Stripe, Razorpay), analytics (PostHog), error tracking (Sentry), live chat (Tawk.to), and content delivery/security (Cloudflare). These providers process data under their own privacy policies.
5. Managing Your Cookies
Most browsers let you view, delete, and block cookies through their settings. Blocking strictly-necessary cookies may prevent you from signing in or using core features. You can also opt out of many analytics cookies via your browser or device controls.
Because we rely only on essential and privacy-friendly analytics cookies, we do not sell your personal information or use cross-site advertising cookies.
6. Changes to This Policy
We may update this Cookie Policy as our product or the services we use evolve. Material changes will be reflected by the "Last updated" date above.
7. Contact
Questions about cookies or your data? Email senditpleasesupport@gmail.com or WhatsApp us at +91 62016 05513. SendItPlease is operated by TechAppDev LLP, Patna, India — techappdev.com.